Auckland  09 414 0477
Wellington  04 801 9494

Terms of Trade

Price and Orders:

  • All prices are freight exclusive unless otherwise specified.
  • All prices are GST exclusive unless otherwise specified.
  • All prices are quoted in NZ dollars, unless otherwise specified.
  • Protel International Technologies Limited reserves the right to alter prices without notice.
  • Protel International Technologies Limited reserves the right to request a deposit for any order.
  • Protel International Technologies Limited reserves the right to refuse to accept any order, or part thereof, for any reason whatsoever.
  • Protel International Technologies Limited reserves the right to deliver goods by installments, in which case each installment will comprise a separate contract and shall be paid for as if it were a separate order.


Loan Items:

  • Goods issued to the customer on loan are issued under the same terms and conditions as goods sold noting that if the goods are not returned within 7 days the goods they may be invoiced to the customer at standard retail price at the discretion of Protel International Technologies Limited.
  • Goods issued to the customer on Loan that are damaged in any way, including the packaging, may be invoiced to the customer at standard retail price at the discretion of Protel International Technologies Limited.


Risk and Delivery:

  • All insurances and risks are the responsibility of the Customer from when the Customer, or the agent of the Customer, has signed for receipt of the goods whether or not title to those goods has passed to the Customer. No claim will be accepted by Protel International Technologies Limited for any shortage or damages once the Customer has signed for the goods.
  • Protel International Technologies Limited will make every effort to ensure that delivery of the goods is on time but will not be liable for any losses or damages arising in any way from any delay in delivery or performance.
  • We dispatch by Courierpost for small items (trackpacks and small parcels).  And for larger items we use Toll Freight Forwarding.

Title and PPSA:

  • Legal Title and Ownership to goods purchased does not pass to the Customer until payment is received in full by Protel International Technologies Limited.
  • Whilst title remains with Protel International Technologies Limited no lien is allowed or permitted to be created on those goods.
  • You acknowledge that by assenting to these terms you grant security interest (as per the title clause above) to Protel International Technologies Limited and that this will apply non withstanding anything expressed or implied to the contrary contained in the order.
  • You agree that you must notify in writing Protel International Technologies Limited not less than 7 days after changing your name.
  • The Protel International Technologies Limited website is hosted by Zeald NZ Ltd. 
  • The Protel International Technologies Limited website is secure and uses an SSL certificate, this website is PCI compliant. 


Payment Terms:

  • The Customer agrees that the terms of trade are strictly settlement on or before the 20th of the month following the month of delivery for orders within your assigned credit limit.
  • If the account is not paid within 30 days after the due date, our debt recovery agency may charge you a fee equal of 25% of the unpaid portion of the price, but not less than $25. Where the total agency, legal and other costs arising from recovery of any amount owing exceeds the debt recovery fee charged, our agent is also entitled to recover such additional costs from you. This clause is intended to be for the benefit of and be enforceable by our debt recovery agency under the contracts (Privacy) Act 1982. The account may also be recorded on the credit information database held by our debt collection agent.
  • Protel International Technologies Limited at any time may, without giving notice, refuse or cancel account credit terms.
  • The Customer agrees to indemnity Protel International Technologies Limited against all costs, whether commissions legal fees or otherwise, incurred by Protel International Technologies Limited or its duly authorised agents relating to any moneys, goods and services that may be outstanding from time to time pursuant to the terms of this agreement.
  • The Customer agrees that Protel International Technologies Limited will be entitled to charge interest at the rate of the current ANZ National Bank overdraft rate on all amounts that have not been paid in full by the 20th of the month following the month of delivery.
 

Cancellations:

  • A restocking fee of 20% applies to cancelled orders or returned goods.
  • Protel International Technologies Limited reserves the right to not accept cancelled items or returned goods.
  • Protel International Technologies Limited will not accept returns of software due to copyright and intellectual rights legislations.
 

Limited Warranty and Indemnity:

  • Products supplied by Protel International Technologies Limited are warranted against defects in materials and workmanship in accordance with the relevant manufacturer's policy. Protel International Technologies Limited, at its option, will repair or replace products which prove to be defective during the warranty period, provided they are returned to Protel freight prepaid.
  • Protel International Technologies Limited makes no other warranties, expressed or implied, of merchantability, fitness for a particular purpose, or otherwise.
  • Protel's liability for any cause, including breach of warranty, or negligence, with respect to products sold by it, is limited to repair or replacement by Protel, at its sole discretion. This remedy is exclusive. In no event shall Protel be liable for any incidental or consequential damages, including loss of profits.
 

Variation/Non Waiver/Severability/Law:

  • Protel International Technologies Limited reserves the right to modify and vary these terms and conditions from time to time without notice.
  • If Protel International Technologies Limited fails to enforce any terms or to exercise its right under these terms and conditions at any time then Protel International Technologies Limited has not waived those rights.
  • If any of the provisions of these terms and conditions is held to be invalid or unenforceable for any reason the remaining provisions shall remain in full force and effect.
  • Protel International Technologies Limited terms and conditions are governed by the law of New Zealand and any dispute under them shall be subject to the jurisdiction of the courts of New Zealand.

 

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Contact Us 

Auckland: 09 414 0477
Wellington: 04 801 9494

Australia: 1300 472 344

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